For bikes ordered online for delivery, these will arrive in a box with about 20% of the assembly required upon unpacking. We have detailed videos showing the steps for assembly on our Youtube channel. 

Checkout our Tutorials page to find the assembly video for your bike model.

For bikes purchased in person at our Burleigh Heads Showroom, we do offer an assembly service for a fee. Drop in or contact us for more information regarding this service.

In all our Ampd Bros electric bikes you'll find almost everything you need to get started! Including..

• Your Bike
• Tool Kit + Suspension Tool (on applicable models)
• Bike Charger (AUS Plug)
• Ampd Bros Carry Bag (on applicable Adult E-Bike models only)
• Tyre Pump (on applicable Adult E-Bike models only)
• Mud Guards / Lights (on applicable models only)
• Instructional Manual with links to Instructional videos

You won't get that kind of love with other brands!

In general, yes — e-bikes are legal to ride in Australia, provided they meet specific regulations. Most states follow a version of the European EN15194 standard, but there are important differences across states and territories.

To be considered legal for on-road use, electric bikes must:

• Have a maximum power output of 250W (some exceptions apply — for example, NSW allows up to 500W for certain classifications)
• Be pedal-assisted only — the motor can only activate when the rider is pedalling (pedelec)
• Throttle-only operation is not permitted on public roads only private property
• Be not capable of an assisted top speed of more than 25km/h — after this, the motor must cut out
• Comply with all general road rules, including helmet use, speed limits and designated bike paths

Examples of devices that are designed strictly for off road private property use only (unless otherwise road registrable):

• Surron Light Bee X & Hyper Bee
• Surron Ultra bee / Storm Bee (Excluding ADR Road Registrable Models)
• RFN Warrior Motorcycles (Excluding ADR Road Registrable Models)
• Lil Rippa Bikes & Similar Bikes with no pedals designed for off road use.

Remember:

Every state and territory in Australia may interpret or enforce e-bike laws differently. E-bikes with motors larger than 250W, or those with throttle-only operation are typically restricted to off-road or private property use only and could be considered non-compliant for public road use.

👉 It is your sole responsibility to ensure that your e-bike is compliant with local laws and regulations in your area. Ampd Bros does not guarantee "road" compliance in any specific state or territory and is not liable for misuse or non-compliant use of any product and we strongly recommend contacting your local road and transport authority to confirm the latest rules applicable to your intended use.

An E-Bike (Electric Bicycle) is a pedal-assisted bicycle that uses an electric motor to help you while riding — you still pedal, but the motor provides extra power for hills and longer rides. It’s designed to function like a traditional bicycle and typically complies with bicycle laws, motor and speed outputs depending on your local regulations.

In contrast, an E-Motorcycle is powered entirely by a motor with "throttle only" and does not require pedalling. Because of this, it’s legally classified as a motor vehicle and generally requires registration, licensing and road approval — just like a petrol motorcycle.

Some high-powered electric bikes look similar to motorcycles, which causes confusion. However, if a model exceeds local speed or power limits or operates purely by throttle, it is not considered a bicycle and may be restricted to off-road or private property use only.

Ampd Bros considers these high-powered units off-road use only products, and they should not be operated by children under 16 without parental supervision. Always wear a helmet and ride safely.

Summary: 

• An E-Bike is a pedal-assisted bicycle designed to follow bicycle laws — you must pedal to activate the motor with a max output typically of 25km/h and 250W.
• An E-Motorcycle is fully motor-powered, requires no pedalling and is legally classed as a motor vehicle, needing registration and licensing. Plus with a power output of far greater than 25km/h or 250W.

Age requirements for riding an E-Bike can vary between states and local laws, so it’s important to check the regulations in your area before riding.

While some regions may allow younger riders on lower-powered models, Ampd Bros strongly recommends that any rider under the age of 16 be supervised by an adult at all times.

E-Bikes are designed for responsible use and should be operated responsibly — always wear a helmet, ride safely, and follow your local road or off-road rules.

In off road only circumstances yes sure! We do have them available as optional accessories here, but keep in mind throttles are only legal on Private Property only hence why we do not include them with any of our bikes. Installing one would deem your bike illegal to use on any public road or property.

All our Ampd Brothers Adult range of electric bikes come backed by our 2 Year Nation wide warranty or 1 Year on Kids bikes! So you can ride worry free always! 

For all other products see our warranty page for more info.

For full T&C's as well as Motorcycle model warranty terms see the full terms and conditions here.

Our head office retail showroom is located at:

67 Dover Drive, Burleigh Heads, 4220 QLD Australia

Burleigh Trading Hours:
Monday - Thursday 9am to 5pm
Fridays - 9am to 4pm
Saturdays - 9am to 3pm
Weekends and Public Holidays - Closed

However we have a bunch of dealers across Australia who carry our range and can also provide after sales support. Checkout our list of dealers here and be sure to give them a call to check stock availability, they may even be able to order a bike in for you to view otherwise. If not be sure to call us and we can arrange for you!

Simply put an "X" model is a Cross bar step over frame design, where as our "S" models are step through frames.

All our E-Bikes come securely boxed and are shipped 80% assembled and do require some assembly. Should you need assistance you can checkout our Tutorials & Tips page for assembly videos or you can also refer to a store near you for bike builds and service.

Standard shipping normally takes 3-5 days. Express shipping is available on all small domestic orders (for an additional charge). 

Bulky freight such as E-Bikes will typically take substantially longer to deliver as more manual handling is required so with this in mind on average to most major cities is approx a 5-10day's. For more rural areas, NT, WA or TAS you could expect to see 14 days or more for your order to arrive.

International shipping times depend on the products and destination.

Yes, we currently ship to most countries including New Zealand, the UK, Europe and the USA.

For small articles you can view available shipping options and rates directly at checkout. If no pricing is displayed for your destination, please contact our team for a custom more accurate quote. For large items such as bikes please contact us for a detailed quote.

All international orders are shipped from Australia. Customers purchasing from outside of Australia are responsible for all applicable import duties, taxes, customs fees, GST, or local charges imposed by their destination country. These costs are not included in our product prices or shipping fees shown at checkout. You must also consider that items requiring chargers are supplied with "Australian" 240v wall plugs.

Ampd Bros does not cover or reimburse any of these charges. It is the customer’s responsibility to understand and comply with local import regulations before placing an order. Failure to pay these charges may result in delays, returned shipments, or forfeited orders — for which Ampd Bros cannot be held liable.

Completely FREE for Orders Over $100 in Australia or a Flat $8.95 under $100. We also over a bunch of other services at the checkout such as express and shipping insurance on selected items. Refer to checkout for prices.

Note: A $199 Fee Applies to Oversized Motorbikes, eg. Surron & RFN to selected states including WA, TAS and NT. International Fee's do apply.

Yes, however we can only deliver small items to P.O Boxes as large items such as Bikes or items over 20kg are not accepted by Australia Post. If you enter a P.O Box on your order for a large item such as a bike, we will contact you for alternative addresses which may delay your order further.