Welcome to the Ampd Bros Help Centre!
Our products are meticulously packed and shipped in secure boxes, arriving at your doorstep approximately 80% assembled. However, it's crucial to exercise caution and ensure proper pre-checks are carried out before use. Incorrect assembly not only risks voiding your warranty but could also result in serious injury or worse.
If you may lack the expertise or confidence in assembling the product yourself, we strongly advise seeking professional assistance. Whether it's consulting a local bike store, mechanic, or similar professional, they can offer invaluable guidance and may even be able to facilitate direct delivery of the item with prior approval.
If assembly presents a challenge, here are some recommended steps:
- Consult with an Approved Ampd Bros Retailer, local bike store, mechanic, or similar professional for assistance, you could possibly even arrange for direct delivery to them with prior approval.
- Reach out to one of our technicians for troubleshooting support.
- Refer to the instruction manuals and tutorial videos provided below for detailed guidance.
- Consider opting to pick up your fully assembled product from our Gold Coast, QLD Head Office, or one of our authorized stores. (Assembly charges may apply.)
Your safety and satisfaction are our top priorities, and we're here to ensure a smooth and secure assembly process for your new bike.
For more help Contact us or Email: service@ampdbros.com
