Here at AMPD Brothers Electric, we know how annoying shipping charges are, so thats why we offer FREE* Shipping over $100 or Flat $8 for orders under $100 Australia Wide!
*Oversized Heavy Items Over 50kg will incur a $199 Freight Fee. Items subject to this surcharge are Sur-Ron Motorbikes & Sumo KAA Speed Fat Boy Scooters.
🎄🎄Christmas Delivery Notice: 🎄🎄
- Expect Longer than usual Delivery Delays during COVID-19 and Christmas Peak Festive Shopping Periods. If you are buying for Christmas, be sure to place your orders Before November 15th to avoid any delays. We will also NOT be guaranteeing any orders for Christmas Day Delivery after November 15th.
- Opt for Express Shipping where you can. Express Christmas Deliveries will not be guaranteed from December 1st.
- We ask that you please be prepared for delays of anywhere from 7 to 30 Business Days! Although we anticipate that this may not be the case, it has been occurring on the odd occasion particularly in lock down areas.
You can also Opt to Pickup from our Gold Coast QLD Centre for FREE, if assembly is required an additional $100 fee for Bikes and $50 for Scooters will be applied - Should you require this service, please notify a member of our team prior for booking.
P.O Boxes & Parcel Lockers
We do not deliver to P.O Boxes or Parcel Lockboxes unless prior arrangement is made with a member of our team and can only be done with Small Articles under 20kg Shipped via Australia Post Only.
Who We Ship With
- Small Parcels - AusPost, Aramex (Fastway) or Couriers Please
- Medium Parcels - AusPost, Aramex (Fastway) or Couriers Please
- Large Parcels - AusPost, Aramex (Fastway), Couriers Please or Toll Ipec
- Skateboards - Toll Ipec or TNT (Optional) with Signature Required
- Scooters - Toll Ipec or TNT (Optional) with Signature Required
- Bikes - Toll Ipec with Signature Required
- Sur-Ron Motorbikes - Toll Ipec with Signature Required
TNT Express (Only Applicable for up to 25kg items) and Toll Ipec Shipping Insurance is Optional and Available to Select at the Checkout. On occasion we may ship smaller articles via Australia Post for more remote areas.
We advise to always ship to an attended Address, if you are unable to do so you can also speak to a friend, family member or even local bike store about possibly receipting and/or building for you as our services are Signature on Delivery and no items will be left at doorsteps, so any missed deliveries will incur additional fees.
We highly recommend that all customers opt for shipping insurance at the checkout, especially for high value items. Any lost, missing or damages caused to freight during the delivery process we cannot be liable for, so this is your sole responsibility. Shipping Insurance is available on items up to a maximum value of $5,000.
Currently we ship Selected Small items to New Zealand and USA for shipping prices please refer to the checkout. All Prices & Rates are charged in AUD$. We are currently working with freight companies to expand our international freight network and can ship to other countries, please contact a member of our team for pricing.
All orders placed are processed and shipped within 24-48 hours on business days. Orders are not shipped on weekends and public holidays. Processing time does not include the overall shipping time. If your order does not arrive within 16 Business Days of the fulfilment shipment date please notify us by emailing firstname.lastname@example.org along with your order number.
Estimated Delivery & Tracking Information
Remember that any estimated delivery date whether provided by us or by our courier's tracking network is to be used as a guide only and generally are based on small articles or parcels. These dates can also vary or be delayed due to unforeseen reasons or public holiday peak periods. Keep in mind large items such as Scooters, Bikes or Motorcycles will not be subject to standard delivery time frames that a courier may estimate or suggest as they require much more manual handling, so do not rely on tracking information to be 100% correct.
How Your Order is Shipped
All products are shipped boxed and/or packed securely of which some items such as Bikes are sent 80% Assembled and may require professional assembly before use. If you are not confident in assembling your product safely please visit a local bike store or dealer to do so as incorrect assembly may result in your warranty becoming void.
Correct Shipping Information
Please ensure your shipping information is correct and your address is attended by someone who can sign for your delivery, as once we ship your order we cannot recover the cost of lost or stolen goods and/or re-delivery fee's.
Approximate Standard Delivery Times
Note: Estimates are based off our Free Standard Shipping Service's and on Business days to Metro Area's and do not include Rural Area's, Weekends, Christmas / Peak Season or Public Holidays. Please use this as a guide only.
|Standard Service Delivery Times||QLD||NSW||VIC / SA / ACT||NT||WA / TAS|
|Small Articles up to 1kg||2-4 Days||2-5 Days||3-6 Days||3-7 Days||4-9 Days|
|Medium Articles 1kg+||2-5 Days||2-5 Days||3-6 Days||3-7 Days||4-9 Days|
|Large Articles 5kg+||2-5 Days||2-5 Days||3-6 Days||4-8 Days||4-9 Days|
|Skateboards 8kg+||2-6 Days||4-10 Days||4-10 Days||5-10 Days||5-10 Days|
|Scooters up to 25kg||2-6 Days||4-10 Days||5-10 Days||5-10 Days||up to 14 Days|
|Scooters 25kg+||2-6 Days||5-10 Days||6-14 Days||6-14 Days||up to 16 Days|
|Bikes 30kg +||2-6 Days||5-10 Days||6-14 Days||6-14 Days||up to 16 Days|
- Gold Coast Pickup - Free
- Re-Delivery Fee for Missed Deliveries - up to $25
- Shipping Insurance up to $500
- Shipping Insurance of $500-$5000 - Refer to Prices at Checkout
- Express Delivery Services - Refer to Prices at Checkout
- Assembly at Gold Coast HQ - Bikes $99
- Oversized Freight 50kg+ Flat Rate $199 Aus Wide
Please Kindly understand that although we do our best, shipping and delivery is outside of our control and we cannot guarantee delivery dates of any kind.