Shipping & Delivery

Completely FREE for Orders Over $100 in Australia or a Flat $8 under $100. Note: A $199 Fee Applies to Oversized Surron Motorbikes and Sumo Scooters.

Please refer to our Shipping & Delivery page for More Info.

We ship with many courier companies based on the products in your order and Location. These include Toll Ipec, TNT, Aramex, Couriers Please, Australia Post & More. You also have the option to choose your delivery preference at the checkout based on services we may have on offer for your particular item of purchase.

All items over $100 are FREE Delivery except for Surron Motorcycles and Sumo Scooters where a surchage of $199 will be applied.

Not at all! The same shipping fees apply. FREE Over $100 and $8 for orders under $100. Don't forget a Flat $199 Fee Applies for Surron & Sumo Scooters.

Typically we can only deliver small items to P.O Boxes as large items such as Bikes are not accepted by Australia Post.

30 Day Guarantee

We are very confident in our products hence we offer a Ride Guarantee, which applies should you not be satisfied with a quality, manufacturing, ride performance or related issue on the product purchased. External matters or changes of mind are not applicable under this guarantee for return or refund. 

Our Ride Guarantee and Returns policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

Should you have a return and be eligible under our 30day Guarantee please contact our support team in order to arrange the return of product. Please keep in mind return shipping costs are not covered by us.

Nation Wide Warranty

We warrant our Electric Bikes, Skateboards & Scooters for the Term of 1 Year Nation Wide! Any Parts or Accessories are subject to a 3 Month Warranty. See our full terms on our Warranty Page.

Please Contact a member of our support staff to arrange repair of product, we will then assess and advise you to take your product to a local store, technician or ultimately return to us for further attention and depending on the scenario we be able to send you replacement parts or cover the return shipping costs.