Here at Ampd Brothers Electric Quality and Assurance means a thousand words. Thats why we stand behind all our products with our extensive Nation Wide Warranty!
- 1 Year on Electric Bikes and Scooters
- 6 Month's on Electric Skateboards
- 6 Month's on Products Sold as "Ex-Demo" or "Ex-Display" items
- 3 Month's on any Parts & Accessories
What Our Warranty Covers:
- Manufacturers Faults, defects and/or Failure
- Original Purchasers of Product where a Receipt is Presentable
What We Don't Cover:
- Damage or Failure due to misuse (eg. freestyle activities)
- Damage caused by failure to service or maintain products
- Damage caused from water, natural disaster, storms or floods
- Damage caused by incorrect fitment, installation or assembly
- Wear and Tear from General use over time eg. worn tyres
- Products Tampered with or Altered from it's Original State
- People who are not the Original Purchaser as listed on the Receipt
- Claims outside the Valid Warranty Date from the Date of Receipt
- Accessories such as Clothing, Tyres, Tubes, Serviceable Fluids, Perishables or Wear and Tear items
What Happens When I Have a Warranty Problem?
- Contact a member of our team to assist with diagnosing the problem
- If a manufacturers fault is established we will ship out the replacement part OR
- If the fault requires a technician to diagnose, repair or install components we will direct you to one of our dealers, a local bike store or technician for further attention OR
- In extreme and isolated cases we will arrange return of the product to us at our own expense.