Warranty

Warranty

Here at Ampd Brothers Electric Quality and Assurance means a thousand words. Thats why we stand behind all our products with our extensive Nation Wide Warranty! 

Warranty Periods:

  • 1 Year on Electric Bikes and Scooters
  • 6 Month's on Electric Skateboards
  • 6 Month's on Products Sold as "Ex-Demo" or "Ex-Display" items
  • 3 Month's on any Parts & Accessories

What Our Warranty Covers:

  • Manufacturers Faults, defects and/or Failure
  • Original Purchasers of Product where a Receipt is Presentable

What We Don't Cover:

  • Damage or Failure due to misuse (eg. freestyle activities) 
  • Damage caused by failure to service or maintain products
  • Damage caused from water, natural disaster, storms or floods
  • Damage caused by incorrect fitment, installation or assembly
  • Wear and Tear from General use over time eg. worn tyres
  • Products Tampered with or Altered from it's Original State
  • People who are not the Original Purchaser as listed on the Receipt
  • Claims outside the Valid Warranty Date from the Date of Receipt
  • Accessories such as Clothing, Tyres, Tubes, Serviceable Fluids, Perishables or Wear and Tear items

What Happens When I Have a Warranty Problem?

  1. Contact a member of our team to assist with diagnosing the problem
  2. If a manufacturers fault is established we will ship out the replacement part OR 
  3. If the fault requires a technician to diagnose, repair or install components we will direct you to one of our dealers, a local bike store or technician for further attention OR
  4. In extreme and isolated cases we will arrange return of the product to us at our own expense.