Warranty & 30 Day Guarantee

Here at Ampd Brothers we stand behind all our products nation wide regardless of where you live so you can rest assure knowing your purchase comes backed by a renowned Aussie Retailer.

• 2 Year's on 2023 Ampd Brothers Electric Bike Models (1 Year on Batteries) Sold from December 1st 2022 onwards
• 1 Year on Pre 2022 Electric Bikes, Stacyc, Surron, KAA Sumo, Electric Scooters & Vortex Skateboards
• 6 Month's on Products Sold as "Ex-Demo" or "Ex-Display" items
• 3 Months on Refurbished or Repaired Products
• 3 Month's on any Parts & Accessories*

Our Extensive Warranty applies Australia Wide for all our products. *T&C's Apply for full information on Warranty & Returns Click Here.

We are so confident in our products that we offer a Ride Guarantee, which ensure’s that should you not be satisfied with a quality, manufacturing or not fit for purpose related issue on the product purchased it will be rectified or if the item is new, un-used and still in packaging it can be returned for a full refund.

External causes/matters or changes of mind are not applicable under this guarantee for return or refund. 

If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

Please see the Full Terms & Conditions on our Returns and Warranties Page