For bikes ordered online for delivery, these will arrive in a box with about 20% of the assembly required upon unpacking. We have detailed videos showing the steps for assembly on our Youtube channel. 

Checkout our Tutorials page to find the assembly video for your bike model.

For bikes purchased in person at our Burleigh Heads Showroom, we do offer an assembly service for a fee. Drop in or contact us for more information regarding this service.

Yes! e-bikes are legal in Australia. The only limitation is where they can be ridden. Bikes that meet national e-bike standards can be used on public roads and bike paths, while non-compliant devices may be restricted to private property.

To be considered legal for on-road use, electric bikes must:

• Be pedal-assisted only — the motor can only activate when the rider is pedalling (pedelec)
• Throttle-only operation is not permitted on public roads only private property unless it does not exceed 6km/h
• Have a maximum continuous output of 250W (some exceptions apply — for example, NSW allows up to 500W for certain classifications)
• Be not capable of an assisted top speed of more than 25km/h — after this, the motor must cut out
• Comply with all general road rules, including helmet use, speed limits and designated bike paths

Most negative media coverage relates to non-compliant or modified devices that exceed these limits or operate more like electric motorcycles.

Devices without pedals, with high-powered motors, or with unrestricted throttles are typically restricted to private property or off-road use unless they are registrable motorcycles.

👉 Laws and enforcement can vary between states and territories, so riders should always check their local road authority for the latest regulations.

Examples of devices that are designed strictly for off road private property use only (unless otherwise road registrable):

• Surron Light Bee X & Hyper Bee
• Surron Ultra bee / Storm Bee (Excluding ADR Road Registrable Models)

All our Ampd Brothers Adult range of electric bikes come backed by our 2 Year Nation wide warranty or 1 Year on Kids bikes! So you can ride worry free always! 

For all other products see our warranty page for more info.

For full T&C's as well as Motorcycle model warranty terms see the full terms and conditions here.

Completely FREE for Orders Over $100 in Australia or a Flat $9.95 under $100. We also over a bunch of other services at the checkout such as express and shipping insurance on selected items. Refer to checkout for prices.

Note: A $199 Fee Applies to Oversized Motorbikes, eg. Surron & RFN to selected states including WA, TAS and NT. International Fee's do apply.

Standard shipping normally takes 3-5 days. Express shipping is available on all small domestic orders (for an additional charge). 

Bulky freight such as E-Bikes will typically take substantially longer to deliver as more manual handling is required so with this in mind on average to most major cities is approx a 5-10day's. For more rural areas, NT, WA or TAS you could expect to see 14 days or more for your order to arrive.

International shipping times depend on the products and destination.

Yes. Throttles themselves are legal on e-bikes in Australia. The catch is speed: on an EN15194 road-compliant e-bike, a throttle can only assist up to 6km/h without pedalling (a walk-assist, for pushing the bike or moving off). Above 6km/h, the motor must only assist while you pedal.

If a throttle lets your bike do more than 6km/h without pedalling, the bike is no longer road-compliant it's classified as an off-road device and can only be ridden on private property.

Full throttle kits are available as optional accessories here