Surron Light Bee Maintenance and Troubleshooting

Surron Light Bee Maintenance and Troubleshooting

 Keep your Surron Light Bee performing at it's peak with regular servicing and maintenance. See below for our ultimate guide including the maintenance schedule, error codes and troubleshooting tips for your Surron Light Bee Electric Dirt Bike.

SURRON LIGHT BEE MAINTENANCE SCHEDULE

ITEM EVERY RIDE EVERY 100KM EVERY 500KM EVERY 2,000KM EVERY 5,000KM EVERY 10,000KM / 12 MONTHS
TYRE PRESSURE / WEAR INSPECT
BRAKE PADS INSPECT INSPECT INSPECT INSPECT / REPLACE INSPECT / REPLACE
CHAIN INSPECT INSPECT / LUBRICATE INSPECT / LUBRICATE INSPECT / REPLACE INSPECT / REPLACE
BATTERY PACK VOLTAGE INSPECT
DASHBOARD WARNING CODE INSPECT
FORK / SHOCK OIL INSPECT INSPECT INSPECT / MAINTENANCE
BRAKE FLUID INSPECT INSPECT INSPECT / REPLACE
ALL BEARINGS INSPECT INSPECT INSPECT INSPECT / REPLACE
ALL LIGHTS INSPECT
WHEEL SPOKES INSPECT ADJUST ADJUST ADJUST

SURRON LIGHT BEE ERROR CODES

(Light Bee X requires the included diagnostic cable to be connected to the battery and count number of flashes on the LED, L1E shows error codes on the dashboard display.)
REF LED No OF FLASH TIMES (LIGHT BEE X) DIAGNOSTIC EXPLANATION CODE SHOWN ON DISPLAY (L1E) SOLUTION
1 1 normal operation condition ---- ----
2 2 controller power tube malfunction Er-208 turn off power switch and turn on again
3 3 controller hardware over current protection Er-207 leave throttle to idle position and twist throttle again
4 4 controller software over current protection Er-206 auto recovery
5 5 motor main cable phase malfunction Er-205 turn off power switch and turn on again
6 6 motor Hoare coil malfunction Er-204 turn off power switch and turn on again
7 7 motor stall protection ---- leave throttle to idle position and twist throttle again
8 8 controller level. 1 over temperature protection Er-202 turn off power switch and turn on again
9 9 controller level. 2 over temperature protection Er-201 turn off power switch and turn on again
10 10 motor level. 1 over temperature protection Er-216 turn off power switch and turn on again
11 11 motor level. 2 over temperature protection Er-215 turn off power switch and turn on again
12 12 battery level.2 over voltage protction ---- leave throttle to idle position and twist throttle again
13 13 battery level.2 low voltage protction Er-213 leave throttle to idle position and twist throttle again
14 14 throttle rush-out protection Er-212 turn off power switch and turn on again
15 15 Throttle to controller signal wire short-circuit Er-211 turn off power switch and turn on again
16 16 brake protection ---- auto recovery
17 21 controller current sampling failure Er-209 turn off power switch and turn on again
18 22 side stand protection Er-224 auto recovery
19 23 tilt swith protection Er-223 leave throttle to idle position and twist throttle again
20 24 key switch port power failure protection Er-222 turn off power switch and turn on again
21 25 battery low voltage protection (level. 1) Er-221 turn off power switch and turn on again
22 27 CAN communication malfunction ER 217 auto recovery
23 ---- communication malfunction( ER 002 auto recovery
24 28 battery premier discharge(voltage) protection(level. 2) Er-105 charging battery to recovery
25 29 battery discharge low temperature protection(level. 2) Er-114 turn off power switch and turn on again
26 30 battery over temperature protection(level. 1) Er-219 turn off power switch and turn on again
27 31 controller and battery 485 communication no response Er-216 auto recovery
28 32 controller and battery 485 communication unmatch auto recovery
29 33 battery SOC low capacity protection Er-218 turn off power switch and turn on again
30 17 motor temperature sensor malfunction Er-200 auto recovery
31 18 battery BMS discharging MOS malfunction Er-107 recovery after fault removal
32 18 battery BMS charging MOS malfunction Er-106 recovery after fault removal
33 19 battery BMS MOS temperature sensor malfunction Er-102 auto recovery
34 19 battery cell temperature sensor malfunction ---- auto recovery
35 20 battery discharge over temperature protection(level. 2) Er-116 temperature drop to working temperature to recovery
36 26 battery cell charging over temperature protection(level. 2) ---- temperature drop to working temperature to recovery
37 34 battery cell charging low temperature protection(level. 2) ---- temperature rise to working temperature to recovery
38 20 battery discharging MOS over temperature protection(level. 2) ---- temperature drop to working temperature to recovery
39 26 battery charging MOS over temperature protection(level. 2) ---- temperature drop to working temperature to recovery
40 20 battery BMS soft start circuit over temperature protection(level. 2) ---- temperature drop to working temperature to recovery
41 35 battery over current protection (level.3) ---- auto recovery
42 ---- battery BMS discharge MOS over temperature protection(level. 1) Er-120 temperature drop to working temperature to recovery
43 ---- battery premier over discharge(voltage) protection(level. 1) Er-119 auto recovery
44 ---- battery discharge low temperature protection(level. 1) Er-118 temperature rise to working temperature to recovery
45 ---- battery discharge over temperature protection(level. 1) Er-117 temperature drop to working temperature to recovery

 

SURRON LIGHT BEE TROUBLESHOOTING GUIDE

ISSUE POSSIBLE CAUSE DIAGNOSIS SOLUTION
No power after starting the bike The battery is not installed in the vehicle body, or the plug is not inserted into the Battery properly Check the battery plug Insert the battery and plug in properly
The air switch in front of the battery is not turned on Check the air switch Turn on the air switch
Low battery protection Turn off the air switch and use a multimeter to check whether the output voltage of the battery discharge port is normal (DC45V-67.2V) Charge the battery
Battery enters low temperature or high temperature protection Check if the ambient temperature is lower than –20 degrees Celsius, or check if the battery temperature is too high Wait for the battery temperature to return to normal (-20 degrees to 70 degrees)
The main cable fuse is blown Check the fuse status Replace the fuse
Electric door lock plug contact bad Use a multimeter to check whether the electric door lock can be effectively connected Tighten the plug or replace the electric door lock
Damaged converter The multimeter detects whether the output voltage of the converter is normal DC12V Replace the converter
Battery output short circuit protection When the air switch is turned on or off, use a multimeter to check whether the output voltage of the battery charging port is normal (DC45V-67.2V). Remove the input positive and negative wires of the controller. If the whole vehicle is powered on, it means the controller is short-circuited, and the controller should be replaced.
damaged battery Turn off the air switch, use a multimeter to check whether the output voltage of the battery discharge port is normal (DC45V-67.2V), and still cannot recover after charging with a charger, it means the battery is damaged Repair or replace the battery at the authorised after-sales point
After the bike is turned on, the power supply is normal, but the motor does not work Side bracket switch
protection
Fold the side stand Fold the side stand
Brake power switch protection Disconnect the brake switch cable plug After determining the position of the brake point of the handle, adjust the position of the power-off switch
The dump switch is not reset after the vehicle is reversed After lifting the vehicle, turn off the key and then turn on the key to reset After lifting the vehicle, turn off the key and then turn on the key to reset
Throttle does not return protection when power on Check the throttle cable free travel Adjust the cable free travel
Low battery protection Check battery level Charge the battery
Motor over temperature protection Check whether it is a long-term heavy-duty ride Wait for the motor to cool down before use
Controller over temperature protection Check whether it is a long-term heavy-duty ride Wait for the controller to cool down before use
Damaged side bracket switch Disconnect side bracket switch plug Disconnect the side stand switch plug or replace the side stand switch
Broken brake switch Disconnect the brake switch Cable plug Disconnect the brake switch plug or replace the brake switch
Damaged dump sensor Disconnect dump sensor plug Disconnect dump sensor plug or replace dump sensor
Poor contact of the speed control center or damaged Turn the throttle, and the multimeter will check whether the signal output voltage (black and white line and green and white line) of the speed control center changes within 0.8V - 3.4V Replacing the speed control center
Poor connection of controller plug Re-plug the plug and check if the terminals are abnormal Re-plug the controller signal plug
Poor contact of the motor hall wire plug Re-plug the plug and check if the terminals are abnormal Re-plug the motor Hall plug
Use a multimeter to check whether the voltage of the motor Hall line is normal: red line and black line is 4.2V, if the voltage is abnormal, it means that the controller signal voltage output is faulty. Replace the controller
When the rear wheel is in different positions, use a multimeter to check whether the voltage of the motor hall line is normal: The voltage of the yellow line, green line, and blue line to the black line respectively: 0V or 4.2V, if the voltage is abnormal, it means that the motor hall is faulty Replace the motor
After power on, the power supply is normal, but the battery gauge does not display Electricity meter plug loosened Repair or replace the battery at the designated after-sales point
Damaged electricity meter Repair or replace the battery at the designated after-sales point
Charger not charging Battery over discharge protection Check the remaining power of the battery, if the power meter does not display, it may be that the battery power is too low and enter the protection See battery charging activation process
Battery temperature is too low or too high The temperature is lower than 0 degrees or higher than 60 degrees and cannot be charged Wait until the battery temperature is normal before charging
Charger plug contact bad Check the charger plug Re-plug the charging plug
Damaged charger After all the above may be excluded and still cannot be charged, it is judged that the charger is faulty Replace the charger
damaged battery If the charger still cannot be charged after replacing the charger, it is judged that the battery is faulty Replacement battery
The power mode is invalid, or the power is reduced low battery Check battery level Charge or replace the battery
Motor or controller temperature is too high Controller enters reduced power mode Wait for the motor or controller to cool down
Damaged power mode switch Check if the power mode switch is normally on and off with a multimeter Replace the handle switch
Motor power off when bumping Improper adjustment of brake power switch Disconnect the brake power cord plug After determining the position of the handle braking point, adjust the position of the power-off sensor
Bump shock causes controller protection Key off and on key off and on
Bumps cause the plug to come loose Re-plug the plug and check if the terminals are abnormal Replacing the plug or the terminals in the plug
USB has no output USB plug loose Check the USB plug Re-plug the USB plug
Damaged USB converter USB input plug is normal with a multimeter Replacing the USB Converter
Inaccurate speed displayed Kilometers /miles set incorrectly Reset metric and imperial status Reset metric and imperial status
Modification of the gear train or transmission resulting in a change in the reduction ratio Check the gear train and gear ratios Change back to factory state gear train and gear ratio
Instrument speed not displayed Poor contact of instrument plug Re-plug the plug and check if the terminals are abnormal Replacing the plug or the terminals in the plug
No output of the vehicle speed signal of the controller Use a multimeter to detect whether there is voltage on the speed output signal line of the controller Replace the controller
Meter damage Use a multimeter to check whether the input signal of the instrument is normal Replace the meter
The meter does not display after power on Poor contact of instrument line plug Re-plug the instrument plug and check whether the terminals are abnormal Replacing the plug or the terminals in the plug
Meter damage Use a multimeter to check whether the input line of the instrument is normal Replace the meter
The light does not light up after turning it on Poor contact of the lamp circuit plug Re-plug the plug and check if the terminals are abnormal Replacing the plug or the terminals in the plug
Damaged lamps Use a multimeter to detect whether the input voltage of the lamp is 12V Replace lamps
The horn does not sound after turning on Speaker line plug loose Re-plug the plug and check if the terminals are abnormal Replacing the speaker input cable plug
Damaged horn switch Check if the horn switch is on or off with a multimeter Replace the left handle switch
Damaged speaker Turn on the horn switch, and check if the voltage of the horn plug is 12V with a multimeter Replace the horn

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